To Obtain Emergency Assistance

Before calling for assistance please:

  • Visit www.covermore.com.au (if your circumstances permit). You will find information and directions such as:
    a) things you should do as soon as an event occurs.
    b) instructions on how to contact the issuer of passports, credit cards etc.
    c) online claim forms and instructions on how to submit a claim.
  • Read Policy Condition  (claims & emergency assistance) and Policy Conditions applying to Sections 1 and 2 only.
    Should you require additional assistance you can contact Cover-More on one of the numbers elow. When you call please advise us of your:

      -   Policy number

      -   Contact phone number

Emergency Assistance Card

Please call Australia DIRECT and TOLL FREE from:

USA: 1800 937 9763
Canada: 1800 645 8714
UK: 0800 892 014
NZ: 0800 445 524
(the cost of a local call may be required if calling from a pay phone) If you are experiencing difficulties with one of the numbers above, call Australia reverse charge via the operator on:

Phone: +61 (2) 8907 5619

Fax: +61 (2) 9202 8220

Other Countries: Please call reverse charge via operator: +61 (2) 8907 5619

Note: You should have this policy booklet, your policy number and your Emergency Assistance Card with you at all times when travelling.

© 2010 Travel Insurance Saver|Travel Agents License No. VIC 32820|Aussie Travel Pass Pty Ltd ABN: 69 118 713 670