Contact Us

* Please contact customer service regarding all policy enquiries regarding cover, claims and queries about your policy.

Customer Service

Our customer service team is available 7 days

Phone: 1300 72 88 22

Email: enquiries@covermore.com.au

Fax: 02 9202 8001

Claims

Phone: 1300 36 26 44

Email:  claims_processing@covermore.com.au

Fax: 02 9202 8098 

Emergency Assistance

Our emergency asssitance team is available 24hrs, 7 days.

Please see the Emergence Assistance page for details

Travel Insurance Saver

Please contact Travel Insurance Saver by email if you would like to

Amend - to change the dates of you policy with the same time period will not require any payment. Please included 'from and to' dates please.

Cancel - your payment will be reimbursed directly into your account used for payment.

Extend - If you wish to extend your policy we will require your dates of travel (From - To) as well as payment details such as credit card or you can direct debit (we will email the amended cost). All credit card details will be deleted after process and if you wish to extend your policy again we will need to request payment details again due to payment details being erased. 

Add additional coverage such as luggage, car hire, motorcycle or snow and ski cover. Please always refer to our product disclosure statement before you commit to a policy.

Include full name and policy number for all enquires please.

Email: support@aussietravelsaver.com.au

Postal Address

Aussie Travel Pass Pty Ltd

Travel Insurance Saver

P.O Box 3185

Victoria Gardens, Richmond

Victoria, 3121