You may contact the Providing Entity. Alternatively you may contact Cover-More, who administer the policy:
Cover-More Insurance Services Pty Ltd
Customer Service: 1300 72 88 22
Claims: 1300 36 26 44
Email: enquiries@covermore.com.au
Fax: (02) 9202 8001
Mail: Private Bag 913, North Sydney, NSW, Australia 2059
You may also contact Us directly by phone on +612 9272 2050, or by writing to Us at Great Lakes Australia, PO Box H35, Australia Square NSW 1215.