24 Hour Emergency Assistance

All policyholders have access to our emergency assistance team. This experienced team work around the clock assisting our clients when they are in need of help. The majority of requests for assistance are for clients requiring:

  • Medical treatment - Our team of Doctors, Nurses and Case Managers can assist in helping you to find medical facilities and monitor your medical care.
  • Payment of hospital bills - Those larger bills can be paid by us directly to the hospital.
  • Evacuation or repatriation -  We can decide if and when evacuation or repatriation is appropriate and co-ordinate the entire exercise.
  • Assistance when passports, travel documents or credit cards are lost. If you need assistance in contacting the issuer of the document, we can help.
  • Assistance with rescheduling travel plans as a result of an emergency.
    We can help.
Where relevant, all services are subject to a claim being accepted under the policy.
© 2010 Travel Insurance Saver|Travel Agents License No. VIC 32820|Aussie Travel Pass Pty Ltd ABN: 69 118 713 670